To activate the Coach after purchase, you have to cancel the current fasting week or wait for it to end. Then you can start a Coach week in the left tab.

If you can not activate the Coach inspite of finishing the current week, it might be that you did not use the same e-mail address for the app log-in as for the Coach purchase.

Please make sure you log in with the same e-mail address.

If you have forgotten your access data, please contact our Customer Support.