We are really sorry if there are problems with the app. 


In this case please check the following:

+ Is there an update for Android or iOS available? - If so, please make an update.
+ Is there a new update for our app in the Google Play Store, Apple App Store or Huawei AppGallery? - If so, please update BodyFast.

If these steps do not solve the problem, you can do the following:

+ Close the app completely
+ Restart your device
+ Log out of BodyFast and log in again with your e-mail address and password
+ Uninstall and reinstall the app

Do you still have problems? Please contact our customer support and try to describe your problem as detailed as possible. Also screenshots are very helpful to us.