We're sorry that you want to initiate a refund for your subscription.


1. Problems activating the Coach: You have to cancel or end the current week to activate the Coach. Then you can start a Coach week.

2. You'll find all the advantages of the Coach if you click this link - Coach users lose weight 30% faster!

For a refund, please follow these instructions:

Android/Google: If you purchased in the Google Play Store, please follow these instructions for a refund:


If this does not work, please send us your Google Play e-mail address and we'll help you out!

iPhone / iPad: You'll get your refund from Apple.

Please go to Apple's problem reports page: http://reportaproblem.apple.com/

There you can claim your refund. I'm sorry, but we have no influence on the Apple process and can't initiate your refund for you.

Huawei: Please contact Huawei support to request a refund for your subscription. You can find any necessary information after tapping on the following link:https://consumer.huawei.com/za/support/content/en-us00738330/